I had to write down step-by-step instructions so I could remember what to do. Usage was incredibly frustrating. The dark green with black text is impossible to read at a glance, and the contrast with the bright yellow is really harsh if you're trying to find something. You can resize the columns and sort by … Continue reading Held Hostage: the Forgotten Users of Software for Business
At Jared Spool's suggestion, my sketchnote of my own talk at UX Thursday Toronto on Nov 20, 2014.